Cookie user guide
What is a cookie
Cookies are small text files (not the edible kind) that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use cookies on the Yorkshire Housing website so we can provide visitors a consistent and useful experience. Our cookies generally fall into one of the following categories, so we have explained which types we use and why.
A list of the cookies we use can be found at the bottom of this user guide. It will outline what cookies we use and why, it will also show how long these remain valid for.
1. Cookies strictly necessary for this site to function
Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
We currently use cookies for areas on the website where you have to log in. We also use cookies to save your preferences about surveys and cookies.
The Yorkshire Housing website uses Google Translate, a language translation service provided by Google, Inc. (“Google”). Google Translate uses “cookies”, which are text files placed on your computer, to help them analyse how users use the service and to remember users’ language preferences.
2. Cookies used to monitor website performance
The Yorkshire Housing website uses Google Analytics 4, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
By using our website, you agree that we can place these types of cookies on your device, and to the processing of data about you by Google in the manner and for the purposes set out above. You can read more about Google’s privacy policy at google.com.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
3. Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
A list of the marketing cookies we use can be found at the bottom of this user guide. It will outline what cookies we use and why, it will also show how long these remain valid for.
4. Cookies used by third-party providers in embedded content
Websites that provide content like pictures, videos or status feeds will sometimes set cookies when you view the content so they can do things like count how many people have watched a video, seen a picture, or read a status. They may also attempt to determine if you have an active account with their service so they can personalise what you see.
Websites that Yorkshire Housing has accounts with, and therefore may embed content from, include X (formerly Twitter), Facebook, Youtube, Instagram, Flickr, WordPress, Gravatar, Slideshare, Prezi, and Mailchimp.
The Website may contain links to third party sites which are outside our control and are not covered by these Terms. Your use of those sites will be governed by their own privacy policies.
5. How do I change my cookie settings?
You can change your cookie preferences at any time by clicking on the cookie banner or the ‘C’ icon. You can then adjust the available sliders to ‘On’ or ‘Off’, then click ‘Save and close’. You may need to refresh your page for your settings to take effect. Your consent preferences are stored for 90 days, after which you will be asked again.
Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
· Google Chrome
· Microsoft Edge
· Mozilla Firefox
· Microsoft Internet Explorer
· Opera
· Apple Safari
To find information relating to other browsers, visit the browser developer’s website.
6. The Cookies we use
Strictly necessary cookies
| Cookie Name | Function | Provider | Expiry |
|---|---|---|---|
| .AspNetCore.Antiforgery.9fXoN5jHCXs | Helps prevent Cross-Site Request Forgery (CSRF) attacks. | yorkshirehousing.co.uk | Session end |
| .AspNetCore.Mvc.CookieTempDataProvider | Preserves the visitor’s session state across page requests. | yorkshirehousing.co.uk | Session end |
| Consent | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR compliance of the website. | Google.com | 2 years |
| Consent | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR compliance of the website. | youtube.com | 2 years |
| apex__yh_mfa_trust | Supports secure access to the customer portal. Records when a device has been verified as trusted, so additional security checks may be reduced on future sign-ins from that device. Does not store personal information. | my.yorkshirehousing.co.uk | 60 days |
| _Secure-has-sid | Detects a user’s login state on the client side. Set during login to the customer portal. | my.yorkshirehousing.co.uk (Salesforce) | Session end |
| 79eb100099b9a8bf | Browser fingerprint trigger cookie. Used to detect session security problems. | yorkshirehousing.co.uk (Salesforce) | Session end |
| clientSrc | Used for security protections. | my.yorkshirehousing.co.uk (Salesforce) | Session end |
| CookieConsentPolicy | Used to apply end-user cookie consent preferences set by our client-side utility. | my.yorkshirehousing.co.uk (Salesforce) | 1 year |
| LSKey-c$CookieConsentPolicy | Companion cookie to CookieConsentPolicy, used to apply end-user cookie consent preferences within the customer portal. | my.yorkshirehousing.co.uk (Salesforce) | 1 year |
| inst | Used to redirect requests to an instance when bookmarks and hardcoded URLs send requests to a different instance, for example after an org migration or URL update. | my.yorkshirehousing.co.uk (Salesforce) | Session end |
| renderCtx | Stores site parameters in the session for reuse across requests for functionality and performance reasons. | my.yorkshirehousing.co.uk (Salesforce) | Session end |
| oid | Stores the last logged in org for redirecting requests. | my.yorkshirehousing.co.uk (Salesforce) | 1 year |
| sid | Session ID. | my.yorkshirehousing.co.uk (Salesforce) | Session end |
| sid_Client | Used to detect and prevent session tampering. | my.yorkshirehousing.co.uk (Salesforce) | Session end |
Functional cookies
| Cookie Name | Function | Provider | Expiry |
|---|---|---|---|
| t3D | Part of a bundle of cookies used for content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, colour themes and other website settings. | yorkshirehousing.co.uk | Persistent |
| tADe | |||
| tADu | |||
| tAE | |||
| tC | |||
| tMQ | |||
| tnsApp | |||
| tPL | |||
| tTDe | |||
| tTDu | |||
| tTE | |||
| tTf |
Analytical cookies
| Cookie Name | Function | Provider | Expiry |
|---|---|---|---|
| _ga | This cookie name is associated with Google Analytics 4. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | yorkshirehousing.co.uk | 2 years |
| _ga_<property-id> (multiple) | Set by Google Analytics 4 to persist session state. One cookie is set per GA4 property configured on the site. | yorkshirehousing.co.uk | 2 years |
Marketing cookies
| Cookie Name | Function | Provider | Expiry |
|---|---|---|---|
| id | This cookie is used for targeting, analysing and optimisation of ad campaigns in DoubleClick/Google targeting suite. | yorkshirehousing.co.uk | 4 hours |
| VISITOR_INFO1_LIVE | Tries to estimate user bandwidth on pages with integrated YouTube videos. | youtube.com | 179 days |
| YSC | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | youtube.com | Session end |
| yt-remote-cast-available | Stores the user’s video player preferences using embedded YouTube video. | youtube.com | Persistent |
| ytidb::LAST_RESULT_ENTRY_KEY | |||
| yt-remote-cast-installed | |||
| yt-remote-connected-devices | |||
| yt-remote-device-id | |||
| yt-remote-fast-check-period | |||
| yt-remote-session-app | |||
| yt-remote-session-name |